top of page

Shipping & Returns 

Shipping
 

Production and shipping times

After approval of the proposal and payment of a 50% deposit, the production of your order will begin. The remaining 50% will be payable upon delivery.

The production time is generally 5 to 10 business days, but it can be longer depending on the number of pieces to be made or the complexity of the project. In this case, you will be informed promptly of the estimated time.

As soon as your order is ready, a confirmation email will be sent to you with shipping details and a tracking number to track your package in real time.

 

Delivery costs

A flat rate of $20 applies to each order for secure and fast shipping to the address indicated when you order.

 

Free delivery

We offer free shipping on all orders of $260 or more as a token of gratitude for your support and loyalty to Belle de Plage.

 

Pick up at the workshop

For those who prefer to collect their order in person, a free pickup service is available at our workshop. Once your order is ready, we will contact you by email to arrange a convenient time.

 

 

Returns

At Belle de Plage, each swimsuit is custom-made to meet your exact expectations. Due to this customization, all sales are final and non-refundable. However, your satisfaction is our priority, and we offer alteration services under certain conditions.

 

Adjustment problems

If, despite our best efforts, your jersey differs in fit by more than 1.25 cm (0.5 inches) from the measurements provided, we will make a free alteration. Please contact us within 4 days of receipt to discuss possible solutions.

 

Retouching process

  • In-person alterations are preferred.

  • If this is not possible, you can return your order to us for adjustment, with the shipping costs being your responsibility.

  • Please make sure to return items within 10 days of our first contact and use a trackable shipping service.

  • Items must be returned in their original condition, with the hygiene sticker intact.

  • Hygiene tights must not be removed before fitting. If they have been removed, returns for adjustment will not be accepted.

 

Last updated: March 2025

bottom of page