Client experience
The customer experience that I offer is designed to be immersive and personalized, whether in person in my workshop or remotely by videoconference. Every step of making your swimsuit, from making an appointment to final delivery, is carefully orchestrated to guarantee the same exceptional quality. Whether you are physically with me or connected online, you will benefit from personalized support, expert advice and meticulous attention to detail, ensuring total satisfaction and a finished product that meets your expectations.
2
The meeting
During our 45/60 min meeting, we will get to know each other, discuss your expectations, explore the models and fabrics that appeal to you, I will provide you with personalized advice, take your measurements, and discuss the next steps in the process.
Whether meeting in person or online, I strive to provide the same level of exceptional service no matter which format you choose
3
Proposal
Within 48 to 72 hours of our meeting, I will send you a proposal by email.
Your proposal will include a virtual model wearing the swimsuit(s) with your chosen colors, also offering a 360-degree view for full viewing
After taking the time to review the proposal, I will ask you to approve it before continuing with the next steps.
4
Subsequent appointment
After receiving the proposal, if you wish to discuss it or make any adjustments, do not hesitate to contact me by telephone, email, or book a brief appointment online, according to your preference.
Once the adjustments are made, I will send you the final proposal.
5
Creation of the swimsuit
Once you approve the proposal, I will send you the final invoice by email. You will have the freedom to choose the payment method that suits you best.
Upon receipt of your payment, I can immediately begin making your swimsuit. My goal is to offer you a fast and personalized service, ensuring that each step is perfectly adapted to your preferences.
6
The delivery
I am committed to keeping you informed throughout the process. When your order is completed, you will receive a notification email to notify you
I promise to ship your order within 5 to 10 working days, but if you prefer, you have the option of picking it up directly from my workshop, by appointment.